Terms of Service

1. Provider Information

2. Agreement to Terms

By accessing our website at subs.watch and using our services, you agree to be bound by these Terms of Service. These terms constitute a "Regulamin" under Polish law regarding services provided electronically (Ustawa o świadczeniu usług drogą elektroniczną). If you do not agree to these Terms, you must not use the Service.

3. Description of Service

Subs.watch is a subscription management platform (SaaS) that enables users to:

• Track and manage personal subscriptions (streaming services, software, apps, etc.);
• View a payment calendar with upcoming billing dates;
• Create and manage family groups for sharing subscriptions;
• Split subscription costs among family members;
• Receive notifications about upcoming payments via email, push notifications, or Telegram;
• Share and discover promo codes for various services;
• Access analytics about subscription spending.

The Service is provided in Free and Pro (paid) tiers with different feature sets as described on our website.

4. Technical Requirements

To use the Service, the User must have:

• A device with internet access;
• An active electronic mail (email) account;
• A web browser supporting HTML, CSS, and JavaScript (latest versions recommended).

5. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials. You must be at least 16 years old to create an account.

You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized access to your account.

6. Subscriptions and Payments

Our service offers paid subscription plans (Pro tier) processed via Stripe, Inc. Fees are billed on a recurring basis (monthly or annually) as described during checkout. Pricing includes applicable VAT for consumers within the EU.

You may cancel your subscription at any time through your account settings or Stripe customer portal. Cancellation takes effect at the end of the current billing period.

7. Right of Withdrawal (14-day Return)

If you are a consumer, you generally have a right to withdraw from the contract within 14 days without giving any reason.

Important: By subscribing to our digital service and requesting immediate access to the content/features, you explicitly agree that the service begins immediately and you acknowledge that you forfeit your right to withdraw from the contract once the digital content delivery has started (Art. 38 pkt 13 Ustawy o prawach konsumenta).

8. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws;
• Attempt to gain unauthorized access to any part of the Service or its systems;
• Interfere with or disrupt the integrity or performance of the Service;
• Use automated scripts, bots, or scrapers to access the Service without permission;
• Share false, misleading, or fraudulent promo codes;
• Impersonate any person or entity or misrepresent your affiliation;
• Use the Service to send spam or unsolicited communications;
• Attempt to reverse engineer, decompile, or disassemble the Service.

Violation of these rules may result in immediate termination of your account without refund.

9. User Content and Data

You retain ownership of all data you enter into the Service (subscription information, promo codes, etc.). By using the Service, you grant us a limited license to process this data solely for the purpose of providing the Service.

You are solely responsible for the accuracy and legality of the content you submit. We reserve the right to remove content that violates these Terms.

10. Intellectual Property

The Service, including its design, logos, trademarks, and content (excluding user-generated content), is owned by SKdev and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

11. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" and "as available" without warranties of any kind;
• We do not guarantee that the Service will be uninterrupted, secure, or error-free;
• We are not liable for any indirect, incidental, special, consequential, or punitive damages;
• Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim;
• We are not responsible for third-party services (Stripe, Telegram, etc.) or their availability.

These limitations do not affect your statutory rights as a consumer under applicable EU consumer protection laws.

12. Service Availability and SLA

We target a Service Level Agreement (SLA) of 85% uptime on a monthly basis. Service is provided "as is" and "as available". The Company is not liable for interruptions beyond our reasonable control, including but not limited to: internet outages, third-party service failures, force majeure events.

13. Complaint Procedure (Reklamacje)

Users have the right to file complaints regarding the Service. Complaints should be sent to support@subs.watch and include: your account email, description of the issue, and any relevant documentation.

We will respond to your complaint within 14 calendar days of receipt. If we fail to respond within this period, the complaint is deemed accepted in favor of the User.

14. Termination

By User: You may terminate your account at any time through account settings or by contacting us. Upon termination, your data will be deleted immediately (except where retention is required by law).

By Provider: We may suspend or terminate your account if you violate these Terms, with or without notice. In case of termination for cause, you are not entitled to a refund.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by email or through a notice on our website at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you may terminate your account before the changes take effect.

16. Dispute Resolution (ODR)

Consumers may use the European Commission's Online Dispute Resolution (ODR) platform available at: https://ec.europa.eu/consumers/odr.

We are not obligated to participate in alternative dispute resolution procedures before consumer arbitration boards, but we will consider participation on a case-by-case basis.

17. Governing Law

These Terms are governed by the laws of Poland. For consumers, mandatory consumer protection laws of their country of residence also apply. Any disputes shall be resolved by the competent courts in Warsaw, Poland, unless mandatory consumer protection laws provide otherwise.

18. Contact

For any questions regarding these Terms, please contact us at: